Terms & Conditions

This website is owned and operated by Your Listening Heart. These Terms and Conditions (the "Terms") set forth the terms and conditions under which you may use my website and the services I offer (collectively, the "Services"). By accessing or using the website of my services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to any of these Terms, you may not access or use this website or my Services.

 

My Services

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Your Listening Heart provides empathetic listening services. I offer a safe and non-judgmental space for you to share your thoughts and feelings. I provide a supportive presence, but I am not a licensed medical or psychological professional.

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You acknowledge and agree that my Services are not a substitute for professional medical advice, diagnosis, or treatment. If you are experiencing a mental health crisis, suicidal thoughts, or any other medical emergency, please seek immediate help from a qualified healthcare professional or emergency service.

 

Who Can Use My Services

 

To use my website and services, you must be at least 18 years of age. By using this site, you affirm that you have the legal authority and capacity to enter into these Terms as a binding agreement. You are not permitted to use this website if doing so is prohibited in your country or under any applicable law or regulation.

 

Confidentiality and Privacy

 

I am committed to protecting your privacy. Your conversations with me are confidential. I will not share your personal information or the content of your sessions with any third party, except as required by law (e.g., if I am required to report a risk of harm to yourself or others).

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For transparency, please note that sessions may be recorded for legal and quality-assurance purposes. These recordings will only be accessed if a legitimate legal or compliance need arises. All recordings are stored securely, kept strictly confidential, and will never be used for any other purpose without your explicit consent.

 

Consent to Recording: Before any session is recorded, you will be informed and your consent will be obtained by giving verbal confirmation at the start of the session. If you do not consent, the session will not proceed.

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Your Conduct

 

You agree to use my Services with respect and care. You will not engage in any abusive, threatening, or inappropriate behavior towards me. I reserve the right to immediately suspend or terminate your access to my Services if I determine, in my sole discretion, that you have violated this provision. In severe cases, the law will intervene.

 

Intellectual Property

 

The Services and all materials contained therein, including text, graphics, logos, and all intellectual property rights, are the exclusive property of Your Listening Heart. You agree not to copy, reproduce, or distribute any part of my website or its content without my prior written consent or authorization.

 

Disclaimer of Warranties

 

The Services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.

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Limitation of Liability

 

To the maximum extent permitted by law, Your Listening Heart shall not be liable for any indirect, incidental, special, or consequential damages, including without limitation, damages for loss of profits, goodwill, or data, arising out of or in connection with your use of the Services.

 

Right to Change and Modify Terms

 

I reserve the right to modify these Terms at any time, at my sole discretion. Any changes will be effective immediately upon posting to the website. Your continued use of the website or our Services after any such change constitutes your acceptance of the new Terms.

 

Governing Law and Jurisdiction

 

These Terms, the rights and remedies provided hereunder, and any and all disputes related to my Services, shall be governed by, construed under, and enforced in accordance with the internal substantive laws of Uganda. Any such disputes shall be brought and decided exclusively by a court of competent jurisdiction located in Kampala.

 

Contact Information

 

If you have any questions about these Terms, you can contact me at:

Email: info@yourlisteningheart.com

Phone: +256780309435